Orders are typically processed within 2–3 business days, excluding weekends and U.S. federal holidays.

After processing, delivery usually takes 4–9 business days, for an estimated total delivery time of 6–12 business days.

Yes. We offer free standard shipping on all orders, with no minimum purchase required.

To start a return, please contact us at support@nancygracewashington.com. If your return is approved, we will provide a return shipping label and instructions.

We offer a 30-day return policy from the date you receive your item. Items must be unworn or unused, in original packaging, with tags attached and proof of purchase. Sale items and gift cards are not eligible for return.

We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay, and Maestro (where supported). All payments are processed securely.

Yes. Our website uses SSL encryption, and all payments are processed through PCI-DSS compliant payment providers. We do not store or have access to your full payment card details.